People who own the outcome
Operations, documentation and client service work as one team, with a named owner for every file.
About us
A Ghanaian forwarder
built around the Port of Tema.
Prime Survivors International Ltd exists because cargo does not fail at sea. It fails in the paperwork between the vessel and the gate. We built a company that owns that stretch end to end.
Our story
Local knowledge, held to an international standard.
We operate from Tema Community 5, minutes from the port gates. That proximity is the point: our brokerage and haulage desks can be at the terminal the same morning a vessel berths, and our documentation team works from the manifest rather than from a queue.
Our clients are importers, exporters, manufacturers and traders who cannot afford to guess what a shipment will cost or when it will land. We answer both questions before the container moves, and we are the ones accountable if the answer changes.
Alongside that local operation, a vetted international partner network carries the same standards into origin and destination markets, so a shipment leaving Shanghai or Rotterdam is handled to the same file, the same documents and the same reporting.
See how we workMission
Facilitate seamless global trade for businesses that depend on it.
We make the export and import of goods predictable: efficient forwarding, accurate brokerage, consolidated cargo and reliable haulage, delivered with the passion and dedication the business was named for.
Vision
To be the most trusted logistics partner for the flawless execution of global trade.
It guides how we hire, how we design our processes and how we serve every client, with clear accountability at every stage.
How we work
The standard behind every file.
No hand-offs between anonymous departments. Clear ownership, practical timelines and communication built around the client.
Processes built around you
Clear communication, practical timelines and fewer hand-offs, designed around speed, convenience and transparency.
Partnerships that last
We earn repeat business and referrals by becoming the long-term logistics partner, not a one-off vendor.
A reputation we protect
Professional excellence, ethical leadership and responsible action, in Tema and in every market we touch.
A 24-hour answer
We aim to respond to enquiries within 24 hours, and urgent shipment issues go straight to the operations desk.
A named owner
A PSIL contact owns your file from booking to proof of delivery, so you are not passed between departments.
Feedback is part of the service
We use client feedback and complaints to improve how we work, not just to close a ticket.
What we hold to
Three values we actually use.
These values decide how our team behaves when a shipment gets difficult.
Be a team player
We win as one team. Operations, documentation and finance share one file, one standard and one outcome.
Think seamless convenience
We design around speed, convenience, transparency and flexibility, across email, WhatsApp or a phone call.
Have a client growth mindset
We earn the next shipment through retention, referrals and long-term partnership, not a one-off transaction.
Our network
Global reach. Local accountability.
Our own desks sit in Ghana, close to the port and the inland corridors. Beyond that, a vetted partner network covers the origins our clients buy from and the destinations they sell to.
- A trusted international partner network with named account contacts.
- Coverage across Asia, Europe, the Middle East and West Africa.
- One file reference across every leg, so status is never a guess.
QHSE
Certified, and audited on it.
Quality, health, safety and environment are managed as one integrated system, an IMS covering both certification standards, reviewed annually by AFNOR.
ISO 9001:2015: Quality
Covers documentation control, client communication, complaint handling and the measurement of on-time clearance and delivery.
ISO 45001:2018: Health & safety
Governs risk assessment at the terminal and in the warehouse, PPE, incident reporting and driver safety on every haulage job.
Come and see the operation.
We are minutes from the port gates. If you are evaluating a forwarder, visit the office, meet the desk that would own your file, and ask the awkward questions.